Post by kelvin on Oct 13, 2008 8:19:05 GMT -5
I'm not a big text messager so there was no need to get a text messaging package. However, I do receive text messages unsolicited from friends and spammers. Why should I get charged $0.15 for this?
Anyways, my last bill I got nailed with a huge charge. I threatened to cancel and they offered me unlimited incoming and 250 outgoing per month. I also asked for other things that they ended up waiving (like caller ID).
This is not how you nurture customer loyalty and I know all the other providers are more or less the same. By the way, I'm with Telus.
Anyways, my last bill I got nailed with a huge charge. I threatened to cancel and they offered me unlimited incoming and 250 outgoing per month. I also asked for other things that they ended up waiving (like caller ID).
This is not how you nurture customer loyalty and I know all the other providers are more or less the same. By the way, I'm with Telus.
